Training & Exams

BCS Professional Certificate in Stakeholder Engagement.

About This Course

Course Code
QAPCSE

Course Type
Specialist

Vendor
BCS Business Systems

Duration
2 Days

RRP
£1,197.00

Course Overview
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Overview

The ability to engage with a wide range of stakeholders has become an increasingly important competence in many roles - in particular, project management, business analysis and IS consultancy. This course covers the essential frameworks and principles associated with effective stakeholder engagement during business change projects and programmes.

Key areas of the course include:

Please do note that the course timetable is designed to include coverage of new content up to around mid-afternoon on day 2. Delegates should be prepared to spend around 1 -2 hours per evening on homework and revision activities. This may include activities set by the instructor as appropriate.

Target Audience:

This certification is relevant for anyone wishing to gain an understanding of the key concepts and techniques required to work effectively with stakeholders.

The certification will be of benefit to anyone responsible for engaging with stakeholders on business change projects, in particular business analysts and project managers.

Note that if you are intending to work towards the BCS Advanced Diploma in Business Analysis then you must already have the International Diploma in Business Analysis. Please also see the Advanced Diploma in Business Analysis Certification path

Objectives

Course Outline

Understanding stakeholders

Communication

Working with stakeholder groups

Facilitated workshops - introduction

Rapport

Creative problem solving

Managing expectations

Negotiation

Managing conflict

Prerequisites

Prerequisites for Stakeholder Engagement

This 2-day specialist course leads to the BCS Professional Certificate in Stakeholder Engagement. There are no specific pre-requisites for attending the course, although it is useful to have some practical experience of projects and working with stakeholders.

Prerequisites for including this course as part of the Advanced Diploma in Business Analysis

This course is one of the 4 BCS professional certificates offered by Nexus which can be combined and lead to the Advanced Diploma in Business Analysis.

If you are planning to work towards obtaining the Advanced Diploma then you must already hold the BCS International Diploma in Business Analysis and further evidential criteria, see below for details.

How do you obtain the Advanced Diploma?

Anyone who holds the BCS International Diploma in Business Analysis can begin working towards the BCS Advanced Diploma.
There are three elements to be achieved in order to be awarded the Advanced Diploma:

Exam Requirements

If you are taking a BCS exam you must bring photographic identification with you passport, driving license or student card, as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam. For any questions about what form of identification is acceptable please contact your Account Manager or the Nexus Training team on 01392 205095.
BCS allow additional time for candidates who have a disability or whose native language differs to that of the examination paper. Full details are provided in the BCS Reasonable Adjustments Policy which is available to view on the BCS website. If you believe you qualify for this then please notify the Exam Administration team on the details below as early as possible. At least two weeks' notice will be required for processing this request. Delegates failing to advise Nexus and provide evidence when requested, may not be allowed the additional support offered via the BCS policy. Nexus Exam Administration can be contacted by email training@nexusos.co.uk or by phone 01392 205095.

About This Course

Course Code
QAPCSE

Course Type
Specialist

Vendor
BCS Business Systems

Duration
2 Days

RRP
£1,197.00

Course Overview
Download