Training & Exams

BCS Certificate in Modelling Business Processes.

About This Course

Course Code
MBP-2

Course Type
Performance

Vendor
BCS Business Systems

Duration
3 Days

RRP
£1,610.00

Course Overview
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Special Notices

Please note, this course does not include the exam in the cost. To book the exam and take it at the end of your course, please book on code MBPEX-2 with one of our team.

Overview

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes.

The use of modelling techniques facilitates a methodical and effective approach to defining change requirements. This allows public and commercial sector organisations to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery. This course will help business analysts deal with these challenges. It will equip delegates with the process modelling skills that are fundamental to the successful improvement of the business.

At the end of the course delegates may sit an examination to attain the BCS Business Systems Development certificate in Modelling Business Processes. Following your exam you will be sent an email from BCS asking you to register for your exam. Once you have registered and your exam results become available then you will be able to log back into your account and view your results.

Please note the exam fee is not included in the course fee. Delegates wishing to undertake the exam should also book on course code MBPEX-2

This course may be taken as part of the Nexus programme leading to the BCS International Diploma in Business Analysis.

Objectives

At the end of this course you will be able to:

Course Outline

The context for business process modelling

Purpose of business process modelling; Process for business process modelling; Approaches to business process modelling; The hierarchy of business processes -organisation, process and task levels; Differences between the process view and the functional view of an organisation; Advantages of the process view Organisational model of processes Strategic context for business processes; Relationships between processes, including those at the same level and between levels of hierarchy; Building an organisational view of processes; Delivering value to customers and the value proposition

Modelling the business processes

Using activity diagrams to model business processes - actors, tasks, process flows, decisions; Modelling as-is business processes; Events that trigger business processes -external, internal, time-based; The outcomes from business processes; Timelines for business processes; Business process measures

Documenting tasks

Identifying tasks - one person, one place, one time; Documenting steps to complete the tasks; Documenting business rules; Task performance measures

Evaluating and improving business processes

Identifying problems with the as-is business processes; Analysing the process flow; Analysing the handoffs; Analysing the tasks; Staff performance issues; Challenging the business rules; Modelling the to-be business processes; Approaches to business process improvement

Transition

Integration of business process modelling and requirements definition; Implementation issues Approaches - pilot run, direct changeover, parallel; Organisational design; Role definition; Staff development; Managing change implementation

Exam preparation

Helpful hints and tips; Practice exam questions Case Study
Throughout the course, case studies are used to reinforce and practise the topics discussed

Examination

Delegates can take the exam by booking on MBPEX-2 please book separately

Prerequisites

About This Course

Course Code
MBP-2

Course Type
Performance

Vendor
BCS Business Systems

Duration
3 Days

RRP
£1,610.00

Course Overview
Download