Training & Exams

Certified Agile Service Manager.

About This Course

Course Code
DOICASM

Course Type
Premium

Vendor
DevOps

Duration
2 Days

RRP
£1,099.00

Course Overview
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Overview

A Certified Agile Service Manager CASM is the operational counterpart to a Certified Scrum Master CSM. Working together, Scrum Masters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.

This sixteen 16 hour course provides an introduction to Agile Service Management - the application and integration of agile thinking into service management processes and process design projects. Agile thinking improves IT's effectiveness and efficiency, and enables IT to continue to deliver value in the face of changing requirements.

CERTIFICATION

Successfully passing 65% the 60-minute exam, consisting of 40 multiple-choice questions, leads to the candidate's designation as a Certified Agile Service Manager. The certification is governed and maintained by the DevOps Institute; exams are delivered through an independent, global examination partner.

ABOUT THE DEVOPS INSTITUTE

The DevOps Institute is the continuous learning community around emerging DevOps practices. Working with recognized thought leaders and strategic examination partner PEOPLECERT, the DevOps Institutes is setting the quality standard for DevOps competency based qualifications. For more information about DOI, visit http://www.devopsinstitute.com.

Objectives

The learning objectives for Certified Agile Service Manager CASM include an understanding of:

COURSE/ STUDENT MATERIALS:

Prerequisites

AUDIENCE:

About This Course

Course Code
DOICASM

Course Type
Premium

Vendor
DevOps

Duration
2 Days

RRP
£1,099.00

Course Overview
Download